Terms of Service

CivicShield AI provides informational assistance grounded in public sources. It does not replace official agencies, caseworkers, lawyers, clinicians, or emergency services.

Permitted use

• Use the service to explore public-service information and official resources.
• Do not use the service to attempt fraud, abuse, unlawful access, or misinformation.
• Do not rely on the service as the sole basis for legal, medical, immigration, or emergency decisions.

No decision-making authority

CivicShield AI may explain public guidance and next steps, but final determinations always belong to the relevant official authority.

Service availability

Availability, provider integrations, and AI quality may change over time. The product may refuse to answer when it cannot confidently verify information.