Responsible AI Statement
CivicShield AI is built around the principle that civic AI should help people understand public information without pretending to be an authority.
Core commitments
- official-source grounding where factual claims are made
- visible citations and confidence signals
- plain-language explanations instead of opaque answers
- human escalation for higher-risk situations
- accessibility, privacy, and dignity as first-class requirements
Boundaries
The system should not invent laws, benefits, agency policies, deadlines, or official decisions. When the evidence is weak or incomplete, it should state uncertainty instead of guessing.