Privacy Policy

CivicShield AI is designed to minimize personal data use. Users can explore public-service information in guest mode without creating an account. Where account, provider configuration, or saved history features are used, we collect only the information necessary to operate those features.

What we collect

• optional account details such as email address
• conversation content when a user chooses to save it
• provider configuration metadata needed to test and manage AI connections
• operational logs for security, abuse prevention, and reliability

What we do not promise

Users should not submit highly sensitive information unless it is necessary for a feature that explicitly requests it. The MVP is built to support civic guidance, not secure legal, medical, or identity-record processing.

Data retention

Guest sessions should be treated as temporary. Saved account data is retained only as long as needed to provide requested features, maintain security, or meet legal obligations.

User controls

Users should be able to delete saved conversations, remove API keys, and close their accounts when these features are enabled in the application.